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Frequently Asked Questions

When will I receive my prescribed medicine?

The time it takes for you to receive your Pfizer dermatology medication varies depending on your insurance coverage. If you have questions about the status of your prescription, you may be able to check the status on the patient portal. You can also call a Patient Support Representative at 1-833-956-DERM (1-833-956-3376).

How much will my medicine cost?
What should I do if my insurance coverage changes?
How do I find out if I'm eligible for financial help through the Pfizer Patient Assistance Program?
What is a Patient Support Representative?
What is a Patient Access Coordinator (PAC)?