This site is intended only for residents of the United States and Puerto Rico.
What Are Specialty Medications?
Specialty medications are therapies prescribed to patients who have chronic medical conditions
Patients taking these may need to see their healthcare provider on a regular basis and have one-on-one counseling and education over the phone
What Are Specialty Pharmacies?
Specialty pharmacies handle and store specialty medications, and they typically send patients their prescriptions through the mail
Your healthcare provider can either send your prescription to Pfizer Dermatology Patient Access™ and enroll you in the program or they can send it directly to a specialty pharmacy
If your prescription is sent directly to a specialty pharmacy, you’ll be contacted to provide some information and complete a few steps
Receiving Your Prescription From a Specialty Pharmacy
What Can You Expect?
The specialty pharmacy calls you for your insurance information.
They’ll also discuss options that may help reduce your out-of-pocket medication costs
The specialty pharmacy will contact your insurance plan to confirm your coverage, including copayments
Important: Expect a call from the specialty pharmacy.
Save their number in your phone. A call from them may show up as “unknown caller” if you don’t have their number stored.
The specialty pharmacy contacts you when it’s time to set up delivery.
Once your health plan approves coverage of your medication, the specialty pharmacy calls you to schedule delivery
During the call, they will collect your copayment, if applicable
If you have a Copay Savings Card*: Have it handy so you can share card information with them
If you haven’t heard from the specialty pharmacy within a week of being prescribed your medication:
Important: Call your healthcare provider to check on the status.
Your first prescription fill is delivered to your address.
If you have a Copay Savings Card,* your benefit will be applied to each refill
Most specialty pharmacies will continue to call you with assistance to help schedule your refills
Set up refill reminders and schedule auto-refills with your specialty pharmacy. Track your results and share them with your healthcare provider–before-and-after photos may be helpful.